Gini incident

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Critical Resolved View vendor source →

Gini experienced a critical incident on January 30, 2019 affecting Native Documents and Scanned Documents and 1 more component, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2019, 01:35 PM UTC
Resolved
Jan 30, 2019, 02:59 PM UTC
Duration
1h 23m
Detected by Pingoru
Jan 30, 2019, 01:35 PM UTC

Affected components

Native DocumentsScanned DocumentsText Documents

Update timeline

  1. investigating Jan 30, 2019, 01:35 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 30, 2019, 01:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 30, 2019, 02:59 PM UTC

    This incident has been resolved.