Gini incident

Partial Service Outage

Notice Resolved View vendor source →

Gini experienced a notice incident on December 23, 2023 affecting Pay API and Scanned Documents, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2023, 05:47 AM UTC
Resolved
Dec 23, 2023, 06:05 AM UTC
Duration
18m
Detected by Pingoru
Dec 23, 2023, 05:47 AM UTC

Affected components

Pay APIScanned Documents

Update timeline

  1. investigating Dec 23, 2023, 05:47 AM UTC

    We are currently facing an outage in parts of our system. We are currently investigating this issue.

  2. investigating Dec 23, 2023, 05:50 AM UTC

    We are currently facing an outage in parts of our system. We are currently investigating this issue.

  3. resolved Dec 23, 2023, 06:05 AM UTC

    This incident has been resolved.