Gini incident

Partial Service Outage

Notice Resolved View vendor source →

Gini experienced a notice incident on December 23, 2024 affecting Native Documents and Pay API and 1 more component, lasting 3h 30m. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2024, 10:48 AM UTC
Resolved
Dec 23, 2024, 02:18 PM UTC
Duration
3h 30m
Detected by Pingoru
Dec 23, 2024, 10:48 AM UTC

Affected components

Native DocumentsPay APIScanned DocumentsUser-Center APIText Documents

Update timeline

  1. investigating Dec 23, 2024, 10:48 AM UTC

    We are currently facing an outage in parts of our system. We are currently investigating this issue.

  2. resolved Dec 23, 2024, 02:18 PM UTC

    This incident has been resolved.