Giganet incident

Carrier Service Outage impacting leased lines 11/5/2023

Notice Resolved View vendor source →

Giganet experienced a notice incident on May 11, 2023, lasting 12h 35m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2023, 01:26 AM UTC
Resolved
May 11, 2023, 02:01 PM UTC
Duration
12h 35m
Detected by Pingoru
May 11, 2023, 01:26 AM UTC

Update timeline

  1. investigating May 11, 2023, 01:26 AM UTC

    We are currently aware of a carrier service outage impacting a small number of leased lines. Start Time: 02:15 Service Impact: Loss of Service Our network team are investigating the issue and we will provide a further update as soon as we have more information. We apologise for any inconvenience this may cause.

  2. monitoring May 11, 2023, 02:21 AM UTC

    Services have been fully restored. We sincerely apologise for the inconvenience caused and we will continue to monitor for any further issues.

  3. resolved May 11, 2023, 02:01 PM UTC

    This incident has been resolved.