Ghost Inspector experienced a minor incident on October 22, 2019 affecting Application and Test Runner, lasting 6h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 22, 2019, 08:53 PM UTC
We have had a number of reports of screenshots not being loaded with tests, we are currently investigating the issue.
- monitoring Oct 22, 2019, 09:07 PM UTC
One of our service providers (AWS) has reported issues with their DNS service (Route53) that may be affecting the loading of screenshots and videos for some customers. We will continue to monitor the issue and update as necessary.
- monitoring Oct 23, 2019, 12:27 AM UTC
We are continuing to see intermittent issues connecting to S3, including the ability to save screenshots and videos. Our upstream provider (AWS) is still investigating the issue. We will continue to monitor. https://status.aws.amazon.com/
- resolved Oct 23, 2019, 03:49 AM UTC
AWS has stated that the DNS resolution issues have been resolved and we have confirmed. We are closing this incident. If you are still encountering issues accessing your videos and screenshots, we suggest flushing your local DNS cache.