Ghost Inspector incident

Network Connectivity Issue in Sao Paulo, Brazil Geolocation

Minor Resolved View vendor source →

Ghost Inspector experienced a minor incident on November 9, 2021 affecting Test Runner, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Nov 09, 2021, 01:52 AM UTC
Resolved
Nov 09, 2021, 03:16 AM UTC
Duration
1h 23m
Detected by Pingoru
Nov 09, 2021, 01:52 AM UTC

Affected components

Test Runner

Update timeline

  1. monitoring Nov 09, 2021, 01:52 AM UTC

    At approximately 5:32pm PT our alerting system notified us of a connectivity issue in the Sao Paulo, Brazil geolocation. Tests are not able to reach their start URLs from that geolocation and are failing. Upon inspection, this appears to be an AWS level issue in SA-EAST-1 region as shown in the AWS Status Dashboard. As of 5:47pm PT this issue appears to be resolved and tests should be passing again. We'll continue to monitor the issue.

  2. resolved Nov 09, 2021, 03:16 AM UTC

    This incident has been resolved.