GGNetwork incident

Partial outage in game client

Major Resolved View vendor source →

GGNetwork experienced a major incident on November 18, 2025 affecting Login Service and Account Service and 1 more component, lasting 2h 41m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:06 PM UTC
Resolved
Nov 18, 2025, 03:47 PM UTC
Duration
2h 41m
Detected by Pingoru
Nov 18, 2025, 01:06 PM UTC

Affected components

Login ServiceAccount ServicePaymentCurrent Network Status at your sideLobbyCash GamesTournamentsCasino/Slots GamesGGPoker WebsitePromotion

Update timeline

  1. investigating Nov 18, 2025, 01:06 PM UTC

    We are currently investigating this issue.

  2. identified Nov 18, 2025, 01:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 18, 2025, 02:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 18, 2025, 03:47 PM UTC

    This incident has been resolved.