GGNetwork incident

Partial outage in game service

Major Resolved View vendor source →

GGNetwork experienced a major incident on December 5, 2025 affecting Login Service and Account Service and 1 more component, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 09:05 AM UTC
Resolved
Dec 05, 2025, 11:33 AM UTC
Duration
2h 28m
Detected by Pingoru
Dec 05, 2025, 09:05 AM UTC

Affected components

Login ServiceAccount ServicePaymentLobbyCash GamesTournamentsCasino/Slots GamesGGPoker WebsitePromotionPoker Side Games

Update timeline

  1. investigating Dec 05, 2025, 09:05 AM UTC

    We are currently investigating this issue.

  2. investigating Dec 05, 2025, 09:06 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 05, 2025, 09:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 05, 2025, 11:33 AM UTC

    This incident has been resolved.