GGNetwork incident

Temporary instability in Login service

Critical Resolved View vendor source →

GGNetwork experienced a critical incident on February 23, 2025 affecting Login Service and Lobby, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2025, 07:22 PM UTC
Resolved
Feb 23, 2025, 08:24 PM UTC
Duration
1h 1m
Detected by Pingoru
Feb 23, 2025, 07:22 PM UTC

Affected components

Login ServiceLobby

Update timeline

  1. investigating Feb 23, 2025, 07:32 PM UTC

    We are currently experiencing a system issue that may cause temporary instability in Login service. However, this issue does not affect players who are already logged in. Tech team is working to resolve the problem as quickly as possible. Affected Services: Login service Estimated resolution: 1 hour We apologize for the inconvenience and will update you as soon as the issue is resolved.

  2. identified Feb 23, 2025, 07:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 23, 2025, 08:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 23, 2025, 08:55 PM UTC

    This incident has been resolved.