GGNetwork incident

Temporary issue in Cash Game Lobby service

Major Resolved View vendor source →

GGNetwork experienced a major incident on December 19, 2023 affecting Lobby and Rush & Cash, lasting 5h 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2023, 01:27 PM UTC
Resolved
Dec 19, 2023, 06:32 PM UTC
Duration
5h 5m
Detected by Pingoru
Dec 19, 2023, 01:27 PM UTC

Affected components

LobbyRush & Cash

Update timeline

  1. investigating Dec 19, 2023, 01:27 PM UTC

    Issue regarding Cash Game Lobby and Rush & Cash has occurred due to excessive traffic. Certain areas or players may be affected. No impact to the players playing game.

  2. investigating Dec 19, 2023, 01:47 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 19, 2023, 03:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Dec 19, 2023, 03:16 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Dec 19, 2023, 06:32 PM UTC

    This incident has been resolved.