GGNetwork incident

An issue on Rush & Cash service and low stake only

Minor Resolved View vendor source →

GGNetwork experienced a minor incident on January 2, 2024 affecting Rush & Cash, lasting 6h 27m. The incident has been resolved; the full update timeline is below.

Started
Jan 02, 2024, 01:33 PM UTC
Resolved
Jan 02, 2024, 08:00 PM UTC
Duration
6h 27m
Detected by Pingoru
Jan 02, 2024, 01:33 PM UTC

Affected components

Rush & Cash

Update timeline

  1. identified Jan 02, 2024, 01:54 PM UTC

    Due to the heavy traffic, player may experience a delay when trying to buy in to the low stakes such as $0.02/$0.05 and below in Hold'em only

  2. identified Jan 02, 2024, 04:25 PM UTC

    The traffic is being relieved in some blinds such as $0.02/$0.05. But the delay is still occurring at $0.01/0.02

  3. monitoring Jan 02, 2024, 07:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jan 02, 2024, 10:49 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jan 02, 2024, 10:49 PM UTC

    This incident has been resolved.