GGNetwork incident

Having an issue to login to the game

Critical Resolved View vendor source →

GGNetwork experienced a critical incident on January 10, 2024 affecting Login Service, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2024, 02:55 AM UTC
Resolved
Jan 10, 2024, 03:45 AM UTC
Duration
50m
Detected by Pingoru
Jan 10, 2024, 02:55 AM UTC

Affected components

Login Service

Update timeline

  1. investigating Jan 10, 2024, 02:55 AM UTC

    The player may be experiencing unable to log in to the game currently. The issue only affects login and none of impact the player enjoying the game at this moment

  2. monitoring Jan 10, 2024, 03:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 10, 2024, 08:37 AM UTC

    This incident has been resolved.