GGNetwork experienced a minor incident on January 24, 2024 affecting Account Service, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Account Service
Update timeline
- investigating Jan 24, 2024, 03:21 AM UTC
We are currently investigating issues with the API service. Players may experience problems accessing the balance.
- identified Jan 24, 2024, 03:25 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 24, 2024, 03:39 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 24, 2024, 03:39 AM UTC
We are continuing to monitor for any further issues.
- resolved Jan 24, 2024, 03:42 AM UTC
This incident has been resolved.