GGNetwork incident

Temporarily unable to login by Android device only

Major Resolved View vendor source →

GGNetwork experienced a major incident on January 26, 2024 affecting Login Service, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2024, 08:48 AM UTC
Resolved
Jan 26, 2024, 09:42 AM UTC
Duration
53m
Detected by Pingoru
Jan 26, 2024, 08:48 AM UTC

Affected components

Login Service

Update timeline

  1. identified Jan 26, 2024, 08:48 AM UTC

    An issue has been identified that some of the players couldn't log in to an Android device only due to failed to patch.

  2. monitoring Jan 26, 2024, 09:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 26, 2024, 09:42 AM UTC

    This incident has been resolved.