GGNetwork incident

Temporary instability in Tournament Service and Log-in Service

Major Resolved View vendor source →

GGNetwork experienced a major incident on December 14, 2024 affecting Login Service and Tournaments, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2024, 04:37 PM UTC
Resolved
Dec 14, 2024, 05:28 PM UTC
Duration
50m
Detected by Pingoru
Dec 14, 2024, 04:37 PM UTC

Affected components

Login ServiceTournaments

Update timeline

  1. identified Dec 18, 2024, 11:55 AM UTC

    We are currently experiencing a system issue that may cause temporary instability in tournament service and log-in service, all the running tournaments will be paused. Our team is working to resolve the problem as quickly as possible. Affected Services: Tournament Service and Log-in Service We apologize for the inconvenience and will update you as soon as the issue is resolved.

  2. monitoring Dec 18, 2024, 11:56 AM UTC

    The issue was identified as being related to certain upgrades aimed at reducing the load on multiple tournament services. Some elements have been reverted to their previous state to normalise the service.

  3. resolved Dec 18, 2024, 11:57 AM UTC

    This incident has been resolved.