GGNetwork incident

Temporary instability in Tournament Service and Log-in Service

Major Resolved View vendor source →

GGNetwork experienced a major incident on December 16, 2024 affecting Login Service and Tournaments, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2024, 07:04 PM UTC
Resolved
Dec 16, 2024, 08:25 PM UTC
Duration
1h 21m
Detected by Pingoru
Dec 16, 2024, 07:04 PM UTC

Affected components

Login ServiceTournaments

Update timeline

  1. identified Dec 18, 2024, 10:56 AM UTC

    We are currently experiencing a system issue that may cause temporary instability in tournament service and log-in service, all the running tournaments will be paused. Our team is working to resolve the problem as quickly as possible. Affected Services: Tournament Service and Log-in Service Estimated Resolution: TBD We apologize for the inconvenience and will update you as soon as the issue is resolved.

  2. monitoring Dec 18, 2024, 10:57 AM UTC

    The issue has been fixed, and we're monitoring it.

  3. resolved Dec 18, 2024, 10:59 AM UTC

    This incident has been resolved.