ggCircuit incident

AWS Issue impacting ggLeap

Minor Resolved View vendor source →

ggCircuit experienced a minor incident on June 10, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2022, 03:43 AM UTC
Resolved
Jun 10, 2022, 03:43 AM UTC
Duration
Detected by Pingoru
Jun 10, 2022, 03:43 AM UTC

Update timeline

  1. resolved Jun 10, 2022, 03:43 AM UTC

    Type: Incident Duration: 1 hour and 18 minutes Affected Components: Desktop Client, Web Admin Jun 10, 04:12:25 GMT+0 - Monitoring - At this time ggLeap services are still impacted by the Amazon AWS outage. We will continue monitoring the situation so that triage actions can be initiated as soon as possible once the AWS outage is resolved. Jun 10, 05:01:53 GMT+0 - Resolved - Amazon AWS Services appear to have recovered. ggLeap services are now fully operational. Please make sure to reboot and clear browser cache if you continue to experience issues, and if issues persist please reach out to a member of our 24/7 support staff via the purple chat bubble at https://www.ggcircuit.com. We will continue to monitor the situation. Jun 10, 03:43:49 GMT+0 - Investigating - We are currently investigating this incident. Increased error rates for Amazon AWS coincide with numerous reports of ggLeap web admin errors. The issue has been escalated to our development team.