ggCircuit incident

House Account Auto Login - Epic Games - Failure to Automatically Log In on Updated Launcher Version

Minor Resolved View vendor source →

ggCircuit experienced a minor incident on October 3, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2023, 12:20 AM UTC
Resolved
Oct 03, 2023, 12:20 AM UTC
Duration
—
Detected by Pingoru
Oct 03, 2023, 12:20 AM UTC

Update timeline

  1. resolved Oct 03, 2023, 12:20 AM UTC

    Type: Incident Duration: 1 day and 8 minutes Affected Components: , House Account Auto Login → Oct 3, 00:20:00 GMT+0 - Identified - We are currently investigating this incident. We have received multiple reports that a new version of the Epic Games launcher has resulted in failure to complete auto-login for house accounts. This issue has been reported to the development team and we will update here as soon as we have more information. It is currently anticipated that only a reboot (or re-login to Windows) would be required to receive the new changes when they are completed. Oct 3, 10:41:07 GMT+0 - Identified - We are continuing to work on a fix for this incident. A fix should be released shortly. It is still anticipated that only a reboot of client machines will be required to restore functionality. Oct 4, 00:27:37 GMT+0 - Resolved - This incident has been resolved. The Epic Games launcher has reverted to its previous UI layout. We are prepared for if/when the new layout returns, however.