ggCircuit experienced a major incident on July 14, 2022, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 14, 2022, 04:55 PM UTC
Type: Incident Duration: 17 hours and 33 minutes Affected Components: Desktop Client, Web Admin Jul 14, 16:55:00 GMT+0 - Investigating - We are currently investigating this incident. It has come to our attention that a number of clients primarily based in the Middle East and surrounding areas of Europe are currently experiencing limited functionality primarily related to admin-client operations. We will provide further updates as more information is made available to us. Jul 15, 02:26:33 GMT+0 - Monitoring - We have observed that services have returned to normal for Middle Eastern and other European clients in the area. We will continue to monitor the situation. Jul 15, 10:28:01 GMT+0 - Resolved - The issue appears to be resolved as no further reports of issues have surfaced. If the issue recurs, please reboot any affected machines and test again. As always, please do not hesitate to contact our friendly 24/7 support staff for any questions or concerns.