ggCircuit incident

Intermittent Issues with ggLeap Web Admin

Minor Resolved View vendor source →

ggCircuit experienced a minor incident on January 27, 2022, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2022, 07:51 PM UTC
Resolved
Jan 27, 2022, 09:38 PM UTC
Duration
1h 47m
Detected by Pingoru
Jan 27, 2022, 07:51 PM UTC

Update timeline

  1. investigating Jan 27, 2022, 07:51 PM UTC

    We are currently investigating this incident. We have had multiple centers report issues with the ggLeap Web Admin including dashboard showing blank, prices in shop offers not visible, and shop tab not showing images. We have had success in the interim with using https://adminbeta.ggleap.com in the interim whilst the issue is investigated..

  2. identified Jan 27, 2022, 08:21 PM UTC

    We are continuing to work on a fix for this incident. We have identified the root cause of the issue and are evaluating remediation options..

  3. monitoring Jan 27, 2022, 08:56 PM UTC

    We implemented a fix and currently monitoring the result..

  4. resolved Jan 27, 2022, 09:38 PM UTC

    The issue is confirmed to be resolved..