ggCircuit incident

adminbeta.ggleap.com and ggLeap Client Outage

Major Resolved View vendor source →

ggCircuit experienced a major incident on February 16, 2022, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2022, 06:07 PM UTC
Resolved
Feb 16, 2022, 06:24 PM UTC
Duration
17m
Detected by Pingoru
Feb 16, 2022, 06:07 PM UTC

Update timeline

  1. investigating Feb 16, 2022, 06:07 PM UTC

    We are currently investigating this incident. We have received multiple reports that adminbeta.ggleap.com as well as ggLeap Desktop Client are inaccessible for some centers..

  2. investigating Feb 16, 2022, 06:12 PM UTC

    We are currently investigating this incident. We have narrowed the affected issue to the beta service - if your center is affected please reach out to ggCircuit Support via the chat bubble at the lower-right of any of our webpages such as https://www.ggcircuit.com in order to have your center switched to the "prod" release channel while the issue is investigated further..

  3. monitoring Feb 16, 2022, 06:22 PM UTC

    We are continuing to work on a fix for this incident. The root cause of the issue was identified. We are monitoring the situation..

  4. resolved Feb 16, 2022, 06:24 PM UTC

    We just resolved the issue!.