ggCircuit experienced a minor incident on June 13, 2023, lasting 4h 29m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jun 13, 2023, 07:08 PM UTC
We have received increased reports of ggLeap Web Admin and Desktop Client stability and performance issues. As of this time, we do not have an estimated time for full service restoration. We will continue monitoring AWS and investigating workarounds. Please refer to the Amazon AWS status page for more detailed status information: https://health.aws.amazon.com/health/status We will provide an update as soon as additional information is available .
- monitoring Jun 13, 2023, 09:32 PM UTC
We have now received word that centers affected by the outage should now have services restored after Amazon have reduced error rates and latencies. Please continue to reach out to support if the issue still occurs for your center. Have a great day! ggCircuit Support.
- resolved Jun 13, 2023, 11:37 PM UTC
This incident has been resolved..