ggCircuit incident

ggLeab Webadmin and Client Outage

Major Resolved View vendor source →

ggCircuit experienced a major incident on June 25, 2024, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2024, 01:48 PM UTC
Resolved
Jun 25, 2024, 02:27 PM UTC
Duration
38m
Detected by Pingoru
Jun 25, 2024, 01:48 PM UTC

Update timeline

  1. investigating Jun 25, 2024, 01:48 PM UTC

    We are currently investigating this incident. We have received numerous reports of problems connecting to ggLeap webadmin and ggLeap client..

  2. investigating Jun 25, 2024, 02:02 PM UTC

    We are narrowing in on the root cause of the problem and should have more information soon. You may press CTRL+ALT+SHIFT+U on the keyboard of a machine and log in with ggLeap administrator/employee credentials to temporarily bypass the ggLeap client..

  3. resolved Jun 25, 2024, 02:27 PM UTC

    This incident has been resolved..