Geoscape Australia experienced a major incident on September 1, 2020 affecting Addresses API, lasting 9h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 01, 2020, 06:35 AM UTC
The Addresses API PSMA Cloud Prod and Prod Support are currently experiencing a major outage.
- monitoring Sep 01, 2020, 06:36 AM UTC
Services have returned we're still investigating the route cause.
- monitoring Sep 01, 2020, 10:07 AM UTC
At 11 pm, we will be performing actions to remediate issues post today's unplanned outage. This will cause intermittent planned outages after 11 pm until 12 am (1 hour total). The services impacted by this restart will be: PSMA Cloud The Online Data Delivery System (known as LYNX) Geocoding Endpoints in the Addresses API and PSMA Cloud Production Support We apologise for this maintenance on short notice
- resolved Sep 01, 2020, 04:19 PM UTC
This incident has been resolved.