Geoscape Australia incident

PSMA Cloud PRODUCTION - Issues remaining after migration

Minor Resolved View vendor source →

Geoscape Australia experienced a minor incident on February 28, 2021, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2021, 09:16 PM UTC
Resolved
Feb 28, 2021, 11:22 PM UTC
Duration
2h 6m
Detected by Pingoru
Feb 28, 2021, 09:16 PM UTC

Update timeline

  1. investigating Feb 28, 2021, 09:16 PM UTC

    This incident affects PSMA Cloud PRODUCTION - REST API services are NOT affected. Some issues remain with the administration interface of PSMA Cloud after the weekend's infrastructure migration. - Transaction reporting is not available - Themes and branding are not visible on user screens We will be working to resolve these issues as soon as possible this morning. If you have any questions or issues please advise Geoscape Support ([email protected]) as soon as possible. Geoscape Support Team Geoscape Australia T: +61 (0)2 6260 9000 E: [email protected] https://support.geoscape.com.au

  2. resolved Feb 28, 2021, 11:22 PM UTC

    All issues have now been resolved.