Geoscape Australia incident

PSMA Cloud and Addresses API - Outage

Critical Resolved View vendor source →

Geoscape Australia experienced a critical incident on December 17, 2021 affecting Addresses API, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2021, 04:11 AM UTC
Resolved
Dec 17, 2021, 04:29 AM UTC
Duration
17m
Detected by Pingoru
Dec 17, 2021, 04:11 AM UTC

Affected components

Addresses API

Update timeline

  1. investigating Dec 17, 2021, 04:11 AM UTC

    We are currently investigating this issue.

  2. investigating Dec 17, 2021, 04:13 AM UTC

    We are currently experiencing an outage to a number of services. The team are investigating and will provide an update as soon as possible. Best Regards, Geoscape Support Team Geoscape Australia T: +61 (0)2 6260 9000 E: [email protected] https://support.geoscape.com.au

  3. investigating Dec 17, 2021, 04:13 AM UTC

    We are continuing to investigate this issue.

  4. investigating Dec 17, 2021, 04:16 AM UTC

    We are continuing to investigate this issue.

  5. monitoring Dec 17, 2021, 04:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Dec 17, 2021, 04:29 AM UTC

    This incident has been resolved.