Geoscape Australia incident

Predictive API - 'Get Address' failing

Major Resolved View vendor source →

Geoscape Australia experienced a major incident on February 11, 2022 affecting Predictive API, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2022, 12:44 AM UTC
Resolved
Feb 11, 2022, 12:56 AM UTC
Duration
12m
Detected by Pingoru
Feb 11, 2022, 12:44 AM UTC

Affected components

Predictive API

Update timeline

  1. investigating Feb 11, 2022, 12:44 AM UTC

    The Predictive API is currently experiencing an outage to the 'get address' function since 11:07am. 'Address suggest' calls are still working. We are currently working to restore all Predictive API calls as soon as possible and will update this incident as the situation progresses. Best Regards, Geoscape Support Team Geoscape Australia T: +61 (0)2 6260 9000 E: [email protected] https://support.geoscape.com.au

  2. identified Feb 11, 2022, 12:50 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 11, 2022, 12:56 AM UTC

    This incident has been resolved.