Geopointe experienced a notice incident on March 30, 2022, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Mar 30, 2022, 09:46 PM UTC
A new custom field (relating to an upcoming feature) was added on our existing Shape object. This field correctly had read/write permissions for Geopointe Admin permission set, and no read or write permissions on Geopointe Base Permission set, causing an unhandled error preventing shapes from loading for end users.
- postmortem Mar 30, 2022, 09:46 PM UTC
Geopointe version 29.9 was packaged pushed out to customers at approximately 9:30am PT, just under four hours after the problem was reported. Anyone on version 29.9 or later should no longer see this problem.