Geopointe incident

intermittent Issue around Map pins not loading

Notice Resolved View vendor source →

Geopointe experienced a notice incident on September 3, 2024 affecting Mobile, lasting 2h 51m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2024, 07:21 PM UTC
Resolved
Sep 03, 2024, 10:13 PM UTC
Duration
2h 51m
Detected by Pingoru
Sep 03, 2024, 07:21 PM UTC

Affected components

Mobile

Update timeline

  1. identified Sep 03, 2024, 07:21 PM UTC

    The development team actively working on a solution for reported issue around disappearing map pins in mobile.

  2. resolved Sep 03, 2024, 10:13 PM UTC

    The incident has been fixed and will be going out all customers 9/3 6pm EST!