Genially incident

Editor is down

Critical Resolved View vendor source →

Genially experienced a critical incident on September 11, 2025 affecting Editor, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2025, 11:00 AM UTC
Resolved
Sep 11, 2025, 11:48 AM UTC
Duration
47m
Detected by Pingoru
Sep 11, 2025, 11:00 AM UTC

Affected components

Editor

Update timeline

  1. investigating Sep 11, 2025, 11:45 AM UTC

    We are currently investigating this issue.

  2. resolved Sep 11, 2025, 11:48 AM UTC

    We had in issue with our database that provoked this problem