Genially incident

Partial errors and degraded performance in Genially

Major Resolved View vendor source →

Genially experienced a major incident on September 23, 2025 affecting Auth and Dashboard and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2025, 02:34 PM UTC
Resolved
Sep 23, 2025, 03:23 PM UTC
Duration
49m
Detected by Pingoru
Sep 23, 2025, 02:34 PM UTC

Affected components

AuthDashboardEditor

Update timeline

  1. identified Sep 23, 2025, 02:53 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Sep 23, 2025, 03:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 23, 2025, 03:23 PM UTC

    This incident has been resolved.