pingoru pingoru General Translation had 10 outages in the last 2 years totaling 2h 1m of downtime, averaging 0.4 incidents per month.
There were 10 General Translation outages since March 26, 2026 totaling 2h 1m of downtime. Each is summarised below. Incident details, duration, and resolution information.
Status: Investigating We're investigating API issues Affected components Translation Queue (Full outage) Synchronous API (Full outage)
Status: Resolved We identified a database misconfiguration as the root cause and have fixed the issue Affected components Synchronous API (Operational) Translation Queue (Operational)
Status: Investigating We're seeing issues with users failing to access the dashboard. We are actively investigating. Affected components Dashboard (Partial outage)
Status: Resolved Dashboard functionality has been fully restored Affected components Dashboard (Operational)
Status: Resolved We've identified and deployed fixes for the issue. Affected components CDN (Operational) Translation Queue (Operational) Locadex (Operational) Synchronous API (Operational) Dashboard (Operational)
Status: Identified Dashboard has experienced a lapse in service due to a failed migration. A fix is currently being deployed, and service should be restored within the next few minutes. Affected components Dashboard (Degraded performance)
Status: Resolved Incident was caused by a faulty migration. Fix has been deployed and all services have been restored. Affected components Dashboard (Operational)
Status: Identified API requests are experiencing degraded performance and we're seeing some requests time out. Affected components Dashboard (Operational) CDN (Operational) Translation Queue (Degraded performance) Locadex (Operational) Synchronous API (Degraded performance)
Status: Resolved API performance has returned to normal Affected components Translation Queue (Operational) Locadex (Operational) Synchronous API (Operational) Dashboard (Operational) CDN (Operational)
Status: Investigating We're investigating API and Dashboard errors Affected components Synchronous API (Partial outage) Dashboard (Partial outage) CDN (Partial outage) Translation Queue (Partial outage) Locadex (Partial outage)
Status: Identified We received a large spike in usage causing our database to be temporarily overwhelmed. We've scaled up our compute and are now actively monitoring the situation. Affected components Synchronous API (Degraded performance) Dashboard (Degraded performance) CDN (Degraded performance) Translation Queue (Degraded performance) Locadex (Degraded performance)
Status: Resolved Systems have recovered and are fully operational. Affected components CDN (Operational) Translation Queue (Operational) Locadex (Operational) Synchronous API (Operational) Dashboard (Operational)
Status: Investigating We're currently investigating issues related to Locadex workflow runs. Affected components Locadex (Partial outage)
Status: Resolved Locadex workflow runs have been restored and have resumed execution Affected components Locadex (Operational)
Status: Identified We are seeing an outage in Locadex due to a failure in our upstream sandbox providers. Affected components Locadex (Degraded performance)
Status: Resolved Resolved Affected components Locadex (Operational)
Status: Resolved Some users of the dashboard encountered 404s Affected components CDN (Operational) Translation Queue (Operational) Locadex (Operational) Synchronous API (Operational) Dashboard (Operational)
Status: Resolved Rollback resolved the issue Affected components Synchronous API (Operational) Dashboard (Operational) CDN (Operational) Translation Queue (Operational) Locadex (Operational)
Status: Resolved None Affected components Synchronous API (Operational) Dashboard (Operational) CDN (Operational) Translation Queue (Operational) Locadex (Operational)