Gemfury incident

Downtime due to incorrect infrastructure upgrade

Major Resolved View vendor source →

Gemfury experienced a major incident on August 17, 2022 affecting Repo endpoints and Uploads, lasting 6h 20m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2022, 06:10 AM UTC
Resolved
Aug 17, 2022, 12:31 PM UTC
Duration
6h 20m
Detected by Pingoru
Aug 17, 2022, 06:10 AM UTC

Affected components

Repo endpointsUploads

Update timeline

  1. identified Aug 17, 2022, 06:10 AM UTC

    We've rolled out an incorrect infrastructure configuration that has lead to custom domains and uploads downtime. Updating with a fixed configuration.

  2. identified Aug 17, 2022, 07:26 AM UTC

    We are continuing to restore our cluster. In the meantime, we've restored uploads in a limited capacity.

  3. monitoring Aug 17, 2022, 12:09 PM UTC

    We've restored the cluster, and restarted accepting traffic.

  4. resolved Aug 17, 2022, 12:31 PM UTC

    Service restored. Resolving.