Gemfury incident

Elevated errors for custom domains

Minor Resolved View vendor source →

Gemfury experienced a minor incident on December 21, 2022 affecting Custom domains, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Dec 21, 2022, 12:52 AM UTC
Resolved
Dec 21, 2022, 03:17 AM UTC
Duration
2h 25m
Detected by Pingoru
Dec 21, 2022, 12:52 AM UTC

Affected components

Custom domains

Update timeline

  1. investigating Dec 21, 2022, 12:52 AM UTC

    We are currently investigating this issue.

  2. identified Dec 21, 2022, 12:59 AM UTC

    Incorrect cache configuration is causing high latencies and timeouts. Deploying a fix.

  3. monitoring Dec 21, 2022, 01:15 AM UTC

    Fix applied. Error rates recovering. Monitoring.

  4. resolved Dec 21, 2022, 03:17 AM UTC

    This incident has been resolved.