Gemfury incident

Custom domains and uploads outage

Major Resolved View vendor source →

Gemfury experienced a major incident on August 17, 2024 affecting Uploads and Custom domains, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2024, 08:59 AM UTC
Resolved
Aug 17, 2024, 09:42 AM UTC
Duration
43m
Detected by Pingoru
Aug 17, 2024, 08:59 AM UTC

Affected components

UploadsCustom domains

Update timeline

  1. investigating Aug 17, 2024, 08:59 AM UTC

    Investigating custom domains and uploads outage.

  2. monitoring Aug 17, 2024, 09:14 AM UTC

    A routine infrastructure update misconfigured our load balancers. We've updated the load balancers and updated DNS settings. It may take time for changes to propagate to clients. Monitoring.

  3. resolved Aug 17, 2024, 09:42 AM UTC

    Request and error rates returning to normal levels. We will continue to monitor. Resolving.