Geekbot incident

Bot temporarily not responding as expected.

Major Resolved View vendor source →

Geekbot experienced a major incident on October 30, 2019 affecting API, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2019, 12:39 PM UTC
Resolved
Oct 30, 2019, 02:09 PM UTC
Duration
1h 29m
Detected by Pingoru
Oct 30, 2019, 12:39 PM UTC

Affected components

API

Update timeline

  1. investigating Oct 30, 2019, 12:39 PM UTC

    Customers may be seeing errors when trying to answer their standup questions asked by Geekbot. We are on the case, and will be back with more details as we find the culprit affecting the bot. Apologies for any disruption in the meantime.

  2. identified Oct 30, 2019, 01:42 PM UTC

    We’re still working towards a full resolution, but we're seeing improvements. Our support engineer team has predicted that we will be fully functional in the next couple of hours. We'll report back here once this is completely resolved.

  3. resolved Oct 30, 2019, 02:09 PM UTC

    We’ve rolled out a fix and have confirmed that everything is back to normal and working as expected. If you continue to experience issues, please send a note to [email protected]