Geekbot incident
Some customers may have trouble accessing the dashboard
Geekbot experienced a notice incident on August 28, 2020 affecting Dashboard, lasting 6h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 28, 2020, 10:31 AM UTC
Some customers may be experiencing issues while trying to access the dashboard. We are very sorry for the disruption. We are investigating, and we'll be back with an update as soon as we have more information. Thank you for bearing with us.
- identified Aug 28, 2020, 02:55 PM UTC
Our engineer team seems to have identified the culprit and they're working to hard resolve this issue. We’ll be back with another update within the day. We appreciate your patience.
- monitoring Aug 28, 2020, 03:31 PM UTC
Customers should no longer be having trouble accessing the dashboard and managing their standups. For the time being our engineers are monitoring our logs to ensure this does not happen again. Please reach out to us at [email protected] if you have any further hassles. We’re sorry for the disruption this has caused.
- resolved Aug 28, 2020, 04:45 PM UTC
Great news! Geekbot's dashboard is fully operational again after we fixed the problem causing connection trouble. Thanks for bearing with us and sorry about the hassle.