Geekbot incident

Lag and latency issues are affecting our users

Minor Resolved View vendor source →

Geekbot experienced a minor incident on October 17, 2022 affecting API, lasting 4h 54m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2022, 10:50 AM UTC
Resolved
Oct 17, 2022, 03:44 PM UTC
Duration
4h 54m
Detected by Pingoru
Oct 17, 2022, 10:50 AM UTC

Affected components

API

Update timeline

  1. investigating Oct 17, 2022, 10:50 AM UTC

    We've been experiencing latency and bot lag issues. Our engineers are working hard to pinpoint the culprit and push a fix in place. Please bear with us a bit longer. 🙏

  2. monitoring Oct 17, 2022, 11:46 AM UTC

    Our engineers have pushed a fix and things are looking stable for now. We will keep monitoring the bot's behavior to ensure stability. Thank you for your patience and understanding!

  3. resolved Oct 17, 2022, 03:44 PM UTC

    We are seeing signs that the fix that was implemented has improved all latencies related to the bot's responsivity. Our engineers will keep monitoring our logs to ensure that this will not happen again. Thank you for your patience and understanding!