Geekbot incident

Lag and latency issues are affecting a small amount of users

Minor Resolved View vendor source →

Geekbot experienced a minor incident on February 17, 2023 affecting API, lasting 2d 18h. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2023, 05:31 PM UTC
Resolved
Feb 20, 2023, 11:39 AM UTC
Duration
2d 18h
Detected by Pingoru
Feb 17, 2023, 05:31 PM UTC

Affected components

API

Update timeline

  1. investigating Feb 17, 2023, 05:31 PM UTC

    We've been experiencing latency and bot lag issues in the past few hour. Our engineers have found the culprit and are working to resolve this at the soonest. Please bear with us a bit longer. 🙏

  2. investigating Feb 17, 2023, 05:52 PM UTC

    Our engineers have pushed a fix and things are looking stable for now. We will keep monitoring the bot's behavior to ensure stability. Thank you for your patience and understanding!

  3. resolved Feb 20, 2023, 11:39 AM UTC

    We are seeing signs that the fix that was implemented has improved all latencies related to the bot's responsivity. Our engineers will keep monitoring our logs to ensure that this will not happen again. Thank you for your patience and understanding!