Geckoboard incident

Investigating issues with some dashboards not loading

Notice Resolved View vendor source →

Geckoboard experienced a notice incident on April 18, 2024 affecting Web Application, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2024, 05:15 PM UTC
Resolved
Apr 18, 2024, 06:53 PM UTC
Duration
1h 37m
Detected by Pingoru
Apr 18, 2024, 05:15 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Apr 18, 2024, 05:15 PM UTC

    We are currently investigating issues with some dashboards not loading as expected. We'll provide updates as we learn more.

  2. identified Apr 18, 2024, 05:20 PM UTC

    We have identified the root cause for some dashboards not loading and are currently working on a fix. More info to follow.

  3. monitoring Apr 18, 2024, 05:52 PM UTC

    We've released an update to resolve the issues with some dashboards not loading as expected, and we'll continue to monitor the situation.

  4. resolved Apr 18, 2024, 06:53 PM UTC

    The service incident related to dashboards not loading is now resolved. Please contact us at [email protected] if you experience any further issues.