Geckoboard incident

Investigating issues with Aircall

Notice Resolved View vendor source →

Geckoboard experienced a notice incident on May 14, 2024, lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2024, 02:53 PM UTC
Resolved
May 14, 2024, 06:13 PM UTC
Duration
3h 19m
Detected by Pingoru
May 14, 2024, 02:53 PM UTC

Update timeline

  1. investigating May 14, 2024, 02:53 PM UTC

    We are currently investigating issues with the Aircall data source not importing data as expected. We'll provide another update shortly as we know more.

  2. monitoring May 14, 2024, 03:52 PM UTC

    Aircall has identified the issue and their service is beginning to recover. More information is available at: https://status.aircall.io/incidents/l620wj8cnvdl. We'll continue monitoring the situation and share another update soon.

  3. resolved May 14, 2024, 06:13 PM UTC

    Aircall has resolved their issue, and as a result, our data source is working again as expected. Please contact us at [email protected] if you experience any further issues.