Geckoboard incident

Investigating issues with creating new connections

Notice Resolved View vendor source →

Geckoboard experienced a notice incident on January 31, 2024 affecting Web Application, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2024, 05:25 PM UTC
Resolved
Jan 31, 2024, 08:30 PM UTC
Duration
3h 4m
Detected by Pingoru
Jan 31, 2024, 05:25 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Jan 31, 2024, 05:25 PM UTC

    We are investigating issues with creating new connections to data sources and are actively working on a fix. We will keep you updated.

  2. identified Jan 31, 2024, 05:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 31, 2024, 05:39 PM UTC

    A fix has been implemented, and we are monitoring the results. We will provide another update shortly.

  4. resolved Jan 31, 2024, 08:30 PM UTC

    Service incident related to creating new data source connections is now resolved. Thank you for your patience. Please contact us at [email protected] if you experience any further issues.