Geckoboard incident

Some Data Sources are failing to refresh their data properly

Notice Resolved View vendor source →

Geckoboard experienced a notice incident on February 20, 2024 affecting Web Application, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2024, 10:31 PM UTC
Resolved
Feb 20, 2024, 11:33 PM UTC
Duration
1h 2m
Detected by Pingoru
Feb 20, 2024, 10:31 PM UTC

Affected components

Web Application

Update timeline

  1. identified Feb 20, 2024, 10:31 PM UTC

    We have identified an issue with some Data Sources failing to refresh their data properly. We are working on a solution and will provide another update shortly.

  2. monitoring Feb 20, 2024, 10:55 PM UTC

    A fix has been implemented for widgets previously failing to refresh their data. We are monitoring the results and will provide further updates.

  3. resolved Feb 20, 2024, 11:33 PM UTC

    We've deployed a fix, and widgets are now refreshing their data as expected. Please let us know at [email protected] If you notice any further issues.