Geckoboard incident

Intercom metric updates are delayed

Notice Resolved View vendor source →

Geckoboard experienced a notice incident on July 1, 2024, lasting 3h 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2024, 02:55 PM UTC
Resolved
Jul 01, 2024, 06:12 PM UTC
Duration
3h 17m
Detected by Pingoru
Jul 01, 2024, 02:55 PM UTC

Update timeline

  1. investigating Jul 01, 2024, 02:55 PM UTC

    We are investigating an issue with our Intercom integration. Metric updates are currently delayed. We are working on resolving this and will share another update as soon as possible.

  2. monitoring Jul 01, 2024, 03:27 PM UTC

    We have released an update to address the delays with Intercom metrics. We will monitor the situation closely. If you are still experiencing any issues, please get in touch at [email protected].

  3. resolved Jul 01, 2024, 06:12 PM UTC

    The service incident related to our Intercom integration is now resolved. Please contact us at [email protected] if you experience any further issues.