Geckoboard incident

Legacy Dashboard Layout Issues

Notice Resolved View vendor source →

Geckoboard experienced a notice incident on July 9, 2024, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2024, 06:37 AM UTC
Resolved
Jul 09, 2024, 08:30 AM UTC
Duration
1h 52m
Detected by Pingoru
Jul 09, 2024, 06:37 AM UTC

Update timeline

  1. investigating Jul 09, 2024, 06:37 AM UTC

    We're aware that some dashboards using older layouts are failing to load. Our team is actively investigating. We'll provide updates as we progress.

  2. monitoring Jul 09, 2024, 08:10 AM UTC

    We've deployed a fix addressing the loading issues with older layout dashboards, and they should now display correctly. We'll continue monitoring the situation and update you shortly.

  3. resolved Jul 09, 2024, 08:30 AM UTC

    The service incident affecting the loading of legacy dashboard layouts has been successfully resolved. All dashboards should now be functioning correctly. We appreciate your patience during this time. If you encounter any further issues, please don't hesitate to contact our support team at [email protected].