Geckoboard incident

Investigating issues with widgets failing to refresh

Minor Resolved View vendor source →

Geckoboard experienced a minor incident on October 29, 2024 affecting Web Application, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2024, 05:21 PM UTC
Resolved
Oct 29, 2024, 06:30 PM UTC
Duration
1h 9m
Detected by Pingoru
Oct 29, 2024, 05:21 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Oct 29, 2024, 05:21 PM UTC

    We are currently investigating issues with widgets failing to refresh or refreshes being delayed. We'll provide updates as we learn more.

  2. monitoring Oct 29, 2024, 05:58 PM UTC

    We've resolved the issues with widget refreshes. Widgets are now refreshing as expected and we'll continue to monitor.

  3. resolved Oct 29, 2024, 06:30 PM UTC

    The incident related to widgets failing to refresh is now resolved. Please contact us at [email protected] if you experience any further issues.