Geckoboard incident

Spreadsheet service degraded

Major Resolved View vendor source →

Geckoboard experienced a major incident on December 6, 2024 affecting Web Application, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2024, 08:31 PM UTC
Resolved
Dec 06, 2024, 08:57 PM UTC
Duration
25m
Detected by Pingoru
Dec 06, 2024, 08:31 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Dec 06, 2024, 08:31 PM UTC

    We are investigating an issue affecting our Spreadsheet service. At this time, existing widgets and new spreadsheet connections may be unavailable. We will provide further updates as they become available.

  2. identified Dec 06, 2024, 08:35 PM UTC

    Our team has identified the issue affecting our spreadsheet service, and we are working on a resolution.

  3. monitoring Dec 06, 2024, 08:48 PM UTC

    Our team has deployed a fix for the issue affecting our spreadsheet service. Existing widgets and spreadsheet connections are coming back online. We are monitoring the progress and will continue to provide updates.

  4. resolved Dec 06, 2024, 08:57 PM UTC

    Our spreadsheet service is back online and fully operational. Thank you for your patience. If you continue to notice any unexpected behavior, please reach out to our CS team at [email protected].