Geckoboard incident

Issues with creating connections to Zendesk Chat

Notice Resolved View vendor source →

Geckoboard experienced a notice incident on January 29, 2025, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2025, 11:38 AM UTC
Resolved
Jan 29, 2025, 12:13 PM UTC
Duration
35m
Detected by Pingoru
Jan 29, 2025, 11:38 AM UTC

Update timeline

  1. investigating Jan 29, 2025, 11:38 AM UTC

    We are currently investigating issues with connecting to the Zendesk Chat data source. Our team has identified the cause and is actively working on a fix. We will send you updates as soon as more information is available.

  2. monitoring Jan 29, 2025, 11:55 AM UTC

    We've released an update to resolve the issues connecting to Zendesk Talk. We'll continue monitoring the situation and update you shortly!

  3. resolved Jan 29, 2025, 12:13 PM UTC

    The service incident related to Zendesk Chat has been resolved. We appreciate your patience. Please feel free to contact us at [email protected] if you experience any further issues.