Gecko incident

Inbound Gecko Call

Notice Resolved View vendor source →

Gecko experienced a notice incident on May 10, 2017, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2017, 11:36 AM UTC
Resolved
May 10, 2017, 02:48 PM UTC
Duration
3h 12m
Detected by Pingoru
May 10, 2017, 11:36 AM UTC

Update timeline

  1. investigating May 10, 2017, 11:36 AM UTC

    We're investigating an issue with inbound calls not appearing.

  2. monitoring May 10, 2017, 11:44 AM UTC

    Inbound call is working as normal again, we're continuing to monitor the situation to ensure ongoing stability.

  3. resolved May 10, 2017, 02:48 PM UTC

    We've worked with our real-time messaging provider to identify and resolve the issue, all call systems are working correctly again.