Gecko incident

Radius Integration Issues

Notice Resolved View vendor source →

Gecko experienced a notice incident on December 1, 2017, lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2017, 01:45 PM UTC
Resolved
Dec 01, 2017, 04:24 PM UTC
Duration
2h 38m
Detected by Pingoru
Dec 01, 2017, 01:45 PM UTC

Update timeline

  1. identified Dec 01, 2017, 01:45 PM UTC

    Radius is experiencing some downtime. We are monitoring the issue closely , and we'll attempt to re-trigger any sync failures once Hobsons fix the issue.

  2. monitoring Dec 01, 2017, 02:07 PM UTC

    Radius seems to be operational again. We'll be monitoring this closely and attempt to re-trigger any sync failures by the end of the day.

  3. resolved Dec 01, 2017, 04:24 PM UTC

    We've re-synced items that failed to be pushed across to Radius. We will continue to monitor this area closely.